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Feel Good Foundations By Chelsea Cox LTD : Terms of Purchase

Hi, Chelsea  here, I am so excited that you are planning to be part of my Feel Good Foundations programme. Before you buy your space there are a few things you need to know about what you are purchasing, what you can expect and the support you will get from me. Please read the terms below and if you have any questions once you’ve finished please do not hesitate to get in touch and I would be happy to chat further. 

Chelsea x

 

The terms and conditions set out below apply to your space on the Feel Good Foundations group programme offered by Chelsea Cox LTD. Please read them carefully as they affect your rights and liabilities under law and set out the terms under which Chelsea Cox (“I”, “me” or “my”)  provide services to you, as purchaser of the Feel Good Foundations Group Programme. These terms are subject to any rights you have under consumer law to which I am bound to and which cannot be waived.

 

Course Outline

Feel Good Foundations is a group programme which uses practical tools & techniques to support you in establishing your business foundations as well as the guidance & advice needed to assist this.

Course Specifics

Following successful purchase of your space you will receive access to:

  • x8 virtual group sessions running over 8 weeks hosted & led by Chelsea Cox on Zoom

  • x4 pre-recorded guest expert sessions to access in your own time over the 8 weeks 

  • Workbooks and resources following each group session to work through in your own time 

  • Unlimited access via email to Chelsea for support and guidance between the 6th July and the 25th August 2021 inclusive (with up to a 48 hour email response time and response during Chelsea’s business hours of Monday - Friday 10am - 4pm)

  • Access to the Feel Good Foundations private Facebook group 

 

You will then have the opportunity to work through the course material in your own time. The course provides tools to help you gain clarity, strategise, plan and discover success on your own terms. 

The course has been tried and tested by individuals who are over the age of 18 and from various different backgrounds. In working through the material, they have been able to find clarity in their business concept, create strategies and 90 day business plans, have confidence in their selling conviction and see new opportunities for growth. 

Whilst all those who have taken the course to date have achieved the desired results, it is not possible to provide any guarantees that you will experience any specific results. Failure to complete the self-study materials will limit your ability to benefit from the information provided and will significantly limit any results. The course is not bespoke and includes general advice should you feel that you need additional support, such as bespoke strategy, bespoke business planning or bespoke growth support, that can be provided separately. 

Feel Good Foundations provides strategies and methods to help you build strong foundations for your business. It is your individual responsibility to apply what is shared and taught in the course to your personal and business circumstances both during the course and afterwards. Each individual is unique and their starting position and commitment to the course is unique to them. The aim is that following completion of the course you will have new information, strategies and techniques and have clarity in your business foundations.

Please be aware that the course is delivered entirely in English and no translations are provided for videos or text.

Payment Terms

The cost of the programme is £388. This is a one-off payment and all purchases are final. (Please see below for details about refunds).

 

Support

The aim for this course is that you should be able to access the course material with ease. Should you require any technical support in respect of your PDF download or accessing the pre-recorded videos then I am happy to help you to get up and running. Please email chelsea@chelsea-cox.com and you will receive a reply between Monday to Friday from 10am until 4pm. I aim to respond to you within two hours if you email during those hours with a tech issue. 

Once we  have finished the group programme you may wish to work with me further. I am a Business Consultant, helping people start, strategise and scale their businesses.. If you would be interested in hearing how we can work together further then get in touch email chelsea@chelsea-cox.com. Please be aware that additional charges will apply to any one to one support provided post group programme.

If you’re not looking to work together just yet but you’d love to hear more then come and say hi on Instagram @chelseacox._

Privacy and Confidentiality

Your privacy and protection of your personal data is important to me. I will keep your personal data confidential and will never share it with unconnected third parties. Your payment information will be processed by a secure third-party processor. I will be provided with your email address and name but never be provided with your financial information. 

Please be aware that some training sessions may be recorded and your name and image/video may be captured. The recordings of the training will be kept and made available to others on the course. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any training your camera is switched off and your name field is changed to “Attendee” with your initial so that support can still be offered but no personal identifiable information will be captured. 

For more detail on how we manage your data you can view my privacy policy here: https://www.chelsea-cox.com/privacypolicy

 

 

Refunds and Cancellation 

As you are purchasing digital content which includes data which is produced and supplied in digital form you are only entitled to a refund in limited circumstances.  In purchasing your space on this programme you are waiving your rights to a refund unless the statutory circumstances for refunds are met. 

Should you consider that any of the digital downloads are faulty for any reason then please confirm so immediately and a further copy will be provided. Should you have any concerns or questions please contact me on chelsea@chelsea-cox.com

Intellectual Property 

You will be provided with course materials. At all times, even following purchase, the intellectual property rights and copyright connected with those materials remain with me, Chelsea Cox LTD. You have the right to use the materials as learning tools but you are not permitted to duplicate, imitate or provide copies to third parties whether for free or as part of a sale. 

Feedback and Complaints

If you have any feedback about the programme please do share it with me. It is always great to receive words of praise and also helpful to get constructive comments. I really hope that you love this programme as much as I do but if you would like to make a complaint this should be made to made in writing to chelsea@chelsea-cox.com

General

Throughout the Feel Good Foundations group programme I will be available by email Monday to Friday between 10am to 4pm. I will respond as soon as possible and within 48 hours during the hours stated. 

I intend to rely on the written terms set out in these terms and conditions in respect of the course delivered to you. These written terms shall constitute the entire agreement between us.

If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.

These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of your purchase of the course.

 

 

Self-Study

In addition to the group sessions there will be weekly course materials provided for self-study. The materials will be provided to you by email following each group session. For best results it is important that you complete the self-study materials between sessions. Failure to complete the self-study materials may limit your ability to appreciate and learn from the preceding or following week’s session.

 

Private Facebook Group

You will have access to a private Facebook group to support you during the programme. The intention of the Facebook group is to provide a community support network and enhance the programme experience. 

From time to time Chelsea  may post and offer support but there is no guarantee that posts will be responded to or a Facebook mailbox monitored. The substantive method of communication will be via email and the substantive coaching will take place on the weekly Zoom calls. 

Chelsea Cox LTD does not own the Facebook group and makes no guarantees that the Facebook group will be available at any specific time. 

 

Behaviour

It is requested that at all times your behaviour towards others is polite and respectful Chelsea Cox LTD will not be held responsible for the behaviour or actions of any other course participant. Should your behaviour be deemed offensive or inappropriate Chelsea Cox LTD  reserve the right to remove you from the programme with immediate effect.

 

General

It is the intention that the Feel Good Foundations group programme  will run for 8 weeks consecutively. Should an unforeseen reason arise which causes a session to be postponed it will be added to the end of the programme. All sessions will have taken place within a 10-week period from the start of the course.