Soulful Selling By Chelsea Cox LTD : Terms of Purchase
Hi, Chelsea here, I am so excited that you are planning to be part of my Soulful Selling programme. Before you buy your space there are a few things you need to know about what you are purchasing, what you can expect and the support you will get from me. Please read the terms below and if you have any questions once you’ve finished please do not hesitate to get in touch and I would be happy to chat further.
The terms and conditions set out below apply to your space on the Soulful Selling group programme offered by Chelsea Cox LTD. Please read them carefully as they affect your rights and liabilities under law and set out the terms under which Chelsea Cox (“I”, “me” or “my”) provide services to you, as purchaser of the Soulful Selling Group Programme. These terms are subject to any rights you have under consumer law to which I am bound to and which cannot be waived.
Soulful Selling is a group programme which uses practical tools & techniques to support you in discovering a new way of selling, giving you clarity on your sales direction and structure and providing you with tools to support you in sales day to day.
Following successful purchase of your space you will receive access to:
4 90 minute live workshops hosted & led by Chelsea covering each of the 4 modules (replay available)
Unlimited email access to Chelsea over the 4 weeks to further support, guide and advise
Workbooks for each module to complete in your own time
2 pre recorded sessions led by Chelsea to watch in your own time covering sales boundaries & corporate outreach
Initial meet & greet session
Access to an optional private Facebook group to further connect and inspire
2 accountability calls led by Chelsea over the 4 weeks
Weekly sales tips to further develop via email
Sales resources & tools
Collective book club over the 4 weeks covering a choice of 2 books
You will then have the opportunity to work through the course material in your own time. The course provides tools to help you gain clarity, strategise, plan and discover .The course has been tried and tested by individuals who are over the age of 18 and from various different backgrounds. In working through the material, they have been able to find clarity in their sales approach, create strategies and plans, build confidence in their selling conviction and see new opportunities for growth.
Whilst all those who have taken the course to date have achieved the desired results, it is not possible to provide any guarantees that you will experience any specific results. Failure to complete the self-study materials will limit your ability to benefit from the information provided and will significantly limit any results. The course is not bespoke and includes general advice should you feel that you need additional support, such as bespoke sales strategy, bespoke sales planning or bespoke sales training, this can be provided separately.
Soulful Selling provides guidance, tools and methods to help you gain clarity in your sales approach and style, build confidence in your sales conviction and create sales plans. It is your individual responsibility to apply what is shared and taught in the course to your personal and business circumstances both during the course and afterwards. Each individual is unique and their starting position and commitment to the course is unique to them. The aim is that following completion of the course you will have new information, strategies and techniques and have clarity in your sales direction and structure.
Please be aware that the course is delivered entirely in English and no translations are provided for videos or text.
The cost of the programme is £222. This is a one-off payment and all purchases are final. (Please see below for details about refunds).
The aim for this course is that you should be able to access the course material with ease. Should you require any technical support in respect of your PDF download or accessing the pre-recorded videos then I am happy to help you to get up and running. Please email email@example.com and you will receive a reply between Monday to Friday from 10am until 4pm. I aim to respond to you within two hours if you email during those hours with a tech issue.
Once we have finished the group programme you may wish to work with me further. I am a Business & Sales Consultant, helping people gain clarity, direction, growth and structure in their sales strategies. If you would be interested in hearing how we can work together further then get in touch email firstname.lastname@example.org. Please be aware that additional charges will apply to any one to one support provided post group programme.
If you’re not looking to work together just yet but you’d love to hear more then come and say hi on Instagram @chelseacox._
Privacy and Confidentiality
Your privacy and protection of your personal data is important to me. I will keep your personal data confidential and will never share it with unconnected third parties. Your payment information will be processed by a secure third-party processor. I will be provided with your email address and name but never be provided with your financial information.
Please be aware that some training sessions may be recorded and your name and image/video may be captured. The recordings of the training will be kept and made available to others on the course. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any training your camera is switched off and your name field is changed to “Attendee” with your initial so that support can still be offered but no personal identifiable information will be captured.
Refunds and Cancellation
As you are purchasing digital content which includes data which is produced and supplied in digital form you are only entitled to a refund in limited circumstances. In purchasing your space on this programme you are waiving your rights to a refund unless the statutory circumstances for refunds are met.
Should you consider that any of the digital downloads are faulty for any reason then please confirm so immediately and a further copy will be provided. Should you have any concerns or questions please contact me on email@example.com
You will be provided with course materials. At all times, even following purchase, the intellectual property rights and copyright connected with those materials remain with me, Chelsea Cox LTD. You have the right to use the materials as learning tools but you are not permitted to duplicate, imitate or provide copies to third parties whether for free or as part of a sale.
Feedback and Complaints
If you have any feedback about the programme please do share it with me. It is always great to receive words of praise and also helpful to get constructive comments. I really hope that you love this programme as much as I do but if you would like to make a complaint this should be made to made in writing to firstname.lastname@example.org
Throughout the Soulful Selling group programme I will be available by email Monday to Friday between 10am to 4pm. I will respond as soon as possible and within 48 hours during the hours stated.
I intend to rely on the written terms set out in these terms and conditions in respect of the course delivered to you. These written terms shall constitute the entire agreement between us.
If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.
These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of your purchase of the course
In addition to the group sessions there will be weekly course materials provided for self-study. The materials will be provided to you by email following each group session. For best results it is important that you complete the self-study materials between sessions. Failure to complete the self-study materials may limit your ability to appreciate and learn from the preceding or following week’s session.
Private Facebook Group
You will have access to a private Facebook group to support you during the programme. The intention of the Facebook group is to provide a community support network and enhance the programme experience.
From time to time Chelsea may post and offer support but there is no guarantee that posts will be responded to or a Facebook mailbox monitored. The substantive method of communication will be via email and the substantive coaching will take place on the weekly Zoom calls.
Chelsea Cox LTD does not own the Facebook group and makes no guarantees that the Facebook group will be available at any specific time.
It is requested that at all times your behaviour towards others is polite and respectful Chelsea Cox LTD will not be held responsible for the behaviour or actions of any other course participant. Should your behaviour be deemed offensive or inappropriate Chelsea Cox LTD reserves the right to remove you from the programme with immediate effect.
It is the intention that the Soulful Selling group programme will run for 4 weeks consecutively. Should an unforeseen reason arise which causes a session to be postponed it will be added to the end of the programme. All sessions will have taken place within a 6-week period from the start of the course.